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Shipping Policy

Modernistic's products can only be shipped within Australia. Our shipping rates may change from time to time and are displayed before check out.


If there are shipping fees, Modernistic Furniture Pty Ltd, where applicable, will automatically add the shipping price to the total price during the checkout process.There are no hidden charges or fees unless started prior to purchase.


In Stock products will be delivered between 24 –120 hours by a nominated courier chosen by us. The item will be delivered to the address specified during checkout or on account. However, we cannot deliver to P.0 Box addresses.


All items are not insured unless the insurance option is ticked prior to check out.


Our designated couriers offer a door-to-door service, this does not include taking the items inside, upstairs, in lifts, placement or removal of packaging.


At the time of delivery, you may or may not need to sign for delivery depending on the shipping method chosen. If you, then you will be asked to sign a form to acknowledge that the goods were delivered in good and proper condition. Where you have requested that a representative accept delivery of the goods on your behalf, this delivery acknowledgment will be obtained by the courier from your representative. Please note that the courier is under strict instructions to only deliver and obtain delivery confirmation from you personally unless you agree to other arrangements with the courier.


If delivery address cannot be attended, please select the option of “Authority to Leave Goods unattended”. Please note that this will void Modernistic and the courier of any liability that covers any loss, theft or damage to the items. Should you require special delivery instruction, please send us an email referencing to your order number and we will contact you. Please note that we do not employ the courier drivers and their action is out of our reasonable control. There may be extra cost for some special delivery requirements.


Since all deliveries are made by 3rd party courier companies, most couriers are not able to call prior to delivery. If you do require the courier companies to give you a call you must notify us in writing before an order is made so we can make special arrangements with specific courier companies that do offer these services (extra fees apply).


We will not be held responsible if an item is delivered to the premise and nobody is there to accept it. If this is this case a re-delivery fee will be charged.


Oversize Items: Assistance from your end will be required to carry the items from the vehicle to the ground floor of your home or building for items designated as oversize (over 25 kg per box), as per OH&S requirements.


Tracking details will be email out to you once your order has been shipped along with the instructions for how to track your order if tracking is available.


Please ensure you enter the correct delivery address as goods which are returned to us as undeliverable will incur a re-dispatch fee. Freight charges paid for the original dispatch are not refundable.


Please note: Once an order has been produced and shipped - cancellations will incur a fee of up to 100% of payments made.


We are not responsible for any late delivery or failure to deliver due to circumstances beyond our reasonable control.


The utmost care is taken with the packing all of our internet, phone and mail orders. Sometimes however, accidents or errors may occur. For extra piece of mind, we offer Freight Protection Insurance that can be purchased at checkout which provides replacement or refund if replacement isn't available, free of charge (excluding freight) in the event the order is lost or damaged in transit. Should your delivery arrives with damaged packaging or contain damaged or faulty items, please email us at info@Modernistic.com.au with details and photographs of the damages both packaging and the items within 48-hours of items arrival. We will assess the damage/faulty in accordance with our policy.


All products are priced in Australian dollars.