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Returns & Refunds Policy

Modernistic is proud to offer 14 Day Money Back Guarantee to most purchases made from our website.


The 14 Day Money Back Guarantee commences from the date you receive the products. We are confident that you will like our products, however, in the case where you are not happy with them for any reasons, simply return the products in its original packaging with all accessories and in original condition. To organize a return, simply send us an email at sales@modernistic.com.au including images of the products in the original packaging and we will be in touch with further details. Modernistic will not cover any cost in regards to delivery. Therefore, the full refund will be given less delivery fee provided the following conditions are satisfied:


  • • Returns is requested within 14 days of receiving your order
  • • Products have not been used the products in any way
  • • The item is not a special ordered item (stock ordered upon request) or customized products
  • • Must make note with the courier driver and provide photographs if the packaging arrived damaged
  • • Re-stocking fee may apply.
  • • All refunds does not include the delivery or return cost.
  • • If an item is returned and it is not in its original condition (product returned incomplete or damaged), Modernistic reserve the right to NOT offer a refund and the purchaser will incur additional delivery charges for re-delivery.
  • • For items which are purchased with Free Shipping or Discounted Shipping offer, initial or original delivery cost will occur in the case of return. If you would like to know the initial delivery cost for items that are on Free Shipping promotion, please contact sales@modernistic.com.au.

Please note that this policy is not applicable for commercial and business orders. This policy is also not applicable for orders under $100 or less once your order has been dispatched even if you have not received the item.

Please return the product to Factory 16, 6-12 Airlie Avenue, Dandenong, Victoria 3175. Customers must notify Modernistic prior to the return, return without notice will not be accepted. Modernistic reserves the right to charge a re-packing fee if the package of the product is damaged. Photographs showing products are in original packaging are required. Modernistic reserves the right to not accept the return, if:


  • • There are signs of product being used
  • • There are signs of product being damaged
  • • Product returned incomplete

Modernistic reserves the right to make changes to these terms and conditions without notice.